Clear mortgage advice. Fees agreed before we start.
No surprises. No hidden broker charges. A fee structure that reflects the work involved in finding and arranging the right mortgage for your circumstances.
Mortgage321 specialises in cases where lender selection is not always straightforward. Our fees reflect the research, presentation, underwriting support and ongoing work involved in taking your mortgage from initial assessment through to completion.
- Free initial consultation
- Whole-of-market research
- Fees confirmed before proceeding
- Specialist & complex cases welcomed
Our Mortgage Advice Fees
Our fees depend upon the type of mortgage and the complexity of the work involved. We will explain the applicable fee and agree this with you before proceeding.
Standard Mortgage Advice
For straightforward residential purchases and remortgages.
Fixed fee of £1,000
Flat rate — agreed in writing before you proceed.
Examples
- First-time buyers
- Home movers
- Standard remortgages
- Self-employed & company directors where the case meets standard lending criteria
Payment
- £200 payable on submission of the mortgage application
- Balance payable when the formal mortgage offer is issued
Specialist Mortgage Advice
Only for circumstances requiring additional lender research, case preparation or manual underwriting — complexity of circumstances, not employment type, determines the fee.
Fee agreed with you before you proceed
Specialist cases are priced according to the work involved — and agreed upfront.
Examples
- Adverse credit
- Self-employed or contractor cases outside standard criteria — e.g. under three years' trading history, or income standard lender templates won't assess
- Company director cases needing specialist lender research
- Complex income
- Debt consolidation
- Unusual properties
- High loan-to-value cases
- Previously declined applications
Payment
- £200 payable on submission of the mortgage application
- Balance payable when the formal mortgage offer is issued
- Credit-impaired & complex cases: up to 1% of the amount borrowed (minimum £1,495) — the exact fee is quoted for your case and agreed in writing before you proceed
- Cases just outside standard criteria: negotiated fixed fee, agreed upfront
Property Investor & Complex Finance
For investment property and specialist property finance.
0.75% of the mortgage amount
Minimum £1,000 for investment property purchases and remortgages.
Examples
- Buy-to-let
- Limited company buy-to-let
- Portfolio landlords
- HMO finance
- Multi-unit properties
- Capital raising
- Bridging finance
- Commercial and semi-commercial property
Payment
- £200 payable on submission of the mortgage application
- Balance payable when the formal mortgage offer is issued
- Bridging, commercial and semi-commercial cases are quoted individually before you proceed
- The total fee is confirmed in writing and agreed before any application is submitted
Product transfers (staying with your existing lender on a new deal): fixed fee of £500. Ask us about your case
What does my fee actually cover?
We don’t simply find a mortgage rate.
Your fee covers the professional work involved in assessing your circumstances, researching suitable lenders, recommending an appropriate mortgage, preparing and submitting the application, dealing with lender underwriting queries and supporting the case through to completion.
Step 1
Initial Assessment
Understanding your circumstances, objectives and anything that could affect lending.
Step 2
Lender Research
Researching the market and identifying which lenders may consider your case.
Step 3
Recommendation
Explaining the most appropriate mortgage route, in plain English.
Step 4
Application
Preparing and submitting your application with the right supporting information.
Step 5
Underwriting
Dealing with lender questions and underwriting requirements on your behalf.
Step 6
Mortgage Offer
Seeing the application through to a formal mortgage offer.
Step 7
Completion
Supporting the case through to completion of your mortgage.
Which fee applies to you?
Three quick questions — we will point you to the right fee tier. Nothing to pay, nothing to commit.
1. What are you looking to do?
Why do mortgage advice fees vary?
Not every mortgage requires the same amount of work. Specialist cases can involve considerably more research, preparation and communication with lenders before and after an application is submitted.
Lender Research
Some cases require research across specialist lenders and direct discussions with lender representatives or underwriters before an application is submitted.
Income Assessment
Company directors, contractors, self-employed applicants and clients with multiple income sources can require more detailed affordability and income analysis.
Credit Issues
Defaults, CCJs, arrangements, missed payments and historic financial difficulties need to be carefully matched against individual lender criteria.
Application Presentation
Complex applications can depend upon how the circumstances are explained, evidenced and presented to the lender.
Property Complexity
HMOs, unusual construction, commercial elements and investment properties can substantially reduce the number of suitable lenders.
Ongoing Underwriting
Our work does not finish when the application is submitted. We continue dealing with lender queries and underwriting requirements through to mortgage offer.
Not every mortgage case is the same.
A straightforward mortgage
- PAYE employment
- Good credit history
- Standard property
- Established income
- Normal deposit
- Straightforward affordability
Typically less research and case preparation required.
A specialist Mortgage321 case
- Company director or self-employed
- Recent or historic credit problems
- Debt consolidation
- Non-standard property
- Multiple income sources
- High LTV
- Previous lender decline
- Complex affordability
Potentially requires specialist lender research, manual assessment and detailed application preparation.
This is why we don’t believe one fee fits every mortgage.
You’re paying for experience, not simply an application form.
Mortgage321 has been helping clients arrange mortgages since 2009, backed by more than 35 years’ experience in mortgage lending.
Specialist mortgage advice often involves knowing which lender to approach, which lenders to avoid and how a case should be presented before an application is made.
Matthew Pigrome CeMAP
Mortgage Adviser · Mortgage321
There is nothing payable until an application is made
The initial assessment, research and discussions are free. A fee only becomes payable if we find a suitable lending route and you choose to proceed.
Initial assessment, research & discussions
Nothing payable
We assess your circumstances, research the market and discuss the options with you. This stage is completely free of charge.
Mortgage application submitted
£200 payable
Only if we identify a suitable lending route and you decide you would like to proceed. £200 is payable on submission of the mortgage application.
Formal mortgage offer issued
Remaining balance payable
The remaining balance of the agreed fee becomes payable when you receive the formal mortgage offer from the lender.
If no suitable lending solution is found
If we complete the assessment but conclude there is not a suitable lending solution and no application is submitted, there is no fee payable.
If an application does not reach a mortgage offer
The initial £200 application fee will have been paid, but the balance does not become payable — you never owe more than the £200.
- The total fee is confirmed and agreed with you before you proceed
- We may also receive commission from lenders, which does not affect the amount you pay
- No hidden charges — everything is transparent and agreed upfront
Other costs you may encounter
These costs are separate from the Mortgage321 broker fee. We will always explain which third-party costs are likely to apply to your transaction.
Mortgage321 Broker Fee
Paid to Mortgage321 for mortgage advice and arranging your mortgage.
Lender Product Fee
Some mortgage products carry a lender arrangement or product fee. Other products may have no product fee.
Valuation Fee
Some lenders provide a free basic mortgage valuation, while others make a charge.
Survey Fee
A HomeBuyer Report or Building Survey is separate from the lender’s mortgage valuation.
Legal Fees
Your solicitor or conveyancer will normally charge separately for the legal work associated with your transaction.
Property Taxes
Stamp Duty Land Tax, Land Transaction Tax in Wales or Land and Buildings Transaction Tax in Scotland may apply depending upon the property and transaction.
Try our Stamp Duty calculatorLooking for guidance on a specialist case? Our Knowledge Centre covers many of the situations that affect lender choice and case costs.
Frequently Asked Questions
Everything you need to know about Mortgage321’s fees and how they work.
Awaiting administrator review. This answer needs administrator approval before it can be published. Please check back shortly, or ask us directly when you Discuss Your Case.
Awaiting administrator review. The existing published wording confirms that no fee balance is payable if an application does not reach a mortgage offer. The position for cases that fall through after a mortgage offer needs administrator confirmation before publication.
Based in Colchester. Helping clients across the UK.
Mortgage321 provides advice by phone, video and WhatsApp, so you don’t need to visit an office.
Not sure which mortgage fee would apply to you?
Tell us what you’re trying to achieve and we’ll assess your circumstances before you commit to anything.
- Free initial assessment
- No obligation
- Fee confirmed before proceeding
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
The Financial Conduct Authority does not regulate some forms of buy-to-let mortgages.